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T-SHIRT RETURNS
Shorty Apparel t-shirts are made to order and we DO NOT accept returns or exchanges for the incorrect size.
DAMAGES or WRONG ITEM RECEIVED
In the event that your order arrives damaged or you received the wrong order, please email us ASAP within 48 hours at info@shortyapparel.com with your order number and photo showing the damage to the product or the incorrect item received. We address each report on a case-by-case basis but will try our best to work towards a satisfactory solution.
ALL OTHER CLOTHING
We accept returns within 15 days of the purchase date for item(s) in new condition. Return item(s) must NOT be worn, damaged, washed, or altered in any way. All original tags must be attached. Shorty Apparel will not accept any returns postmarked after 15 days of purchase date. Initial shipping fees will not be refunded. After we receive your return, we will issue you a refund in the form of a store credit (gift-card) of your returned item(s).
To initiate a return, please email us at info@shortyapparel.com with your Order Number and why you would like to return the item(s). We will review and email you instructions for the return.